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My Medicare drug plan won't cover my prescription. How do I appeal?

Health insuranceAppealChecked Nov 6, 2026

From K.Actuary, founded by Sangmin Kwon, ASA · sources checked 2026-11-06 · Source: Medicare.gov View original ↗

In short

  1. A Medicare drug plan has 5 levels of appeal.
  2. Ask for Level 1 within 65 days of the denial.
  3. If waiting could hurt you, ask for a fast appeal. It is decided in 72 hours.

What this means

Medicare.gov says a Medicare drug plan has 5 levels of appeal. If you disagree with a decision, you can usually go to the next level [1].

Level 1 is a "redetermination" from your plan. For a drug you haven't gotten yet, you or your prescriber can ask your plan for a coverage determination or an exception [1]. If you disagree with the plan's denial, you, your representative or your prescriber must ask for the appeal within 65 days from the date on the initial denial notice sent by your plan. If you miss the deadline, you must give a reason [1].

Standard times for the plan to respond are 7 days for a benefits appeal and 14 days for a payment appeal. A fast ("expedited") appeal is decided within 72 hours. The plan must do that if it determines, or your doctor tells your plan, that waiting for a standard decision may seriously jeopardize your health [1].

Level 2: if the plan upholds its denial and you disagree, you'll have 60 days to file a standard reconsideration with a Part D Independent Review Entity (IRE) [1].

Your next step

Ask for Level 1 within 65 days from the date on the plan's initial denial notice, and give a reason if you miss it [1]. For Level 2, the source gives 60 days to file a standard reconsideration [1].

Check it yourself

Open Medicare.gov, Appeals in a Medicare drug plan, at https://www.medicare.gov/providers-services/claims-appeals-complaints/appeals/drug-plans and read the part quoted above. Your own plan or policy papers hold details these sources do not give: "Don't know yet" for your case.

Where this comes from (1)

  1. [1] Medicare.gov · checked 2026-11-06

    There are 5 levels of appeal. If you disagree with the decision made at any level of the process, you can usually go to the next level. … You, your representative, or your prescriber must ask for an appeal within 65 days from the date on the initial denial notice sent by your plan. If you miss the deadline, you must give a reason for filing late. … The plan must give you its decision within 72 hours if it determines,…

How we found this

We matched your question to 1 official source, quoted the exact lines, and re-checked each quote against its source on 2026-11-06.

What we don’t know yet

Your own plan or notice may say something different. If your letter cites another rule, send it and we will look again.

Every answer is checked against the official rule it quotes.

Information only — not legal advice. Your plan, insurer or agency decides.

This answer quotes the official sources listed above, with the date we checked them. Your own policy, notice and state rules control. We are not your lawyer or your insurer. We don’t file, argue or negotiate claims for you — you send any letter or form yourself.

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