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What does Metromile Insurance Company's pet insurance policy say about cancelling and getting a refund?

AI-drafted from filed documents · reviewed: pendingcancellation and refundsMetromile Insurance Company

Under Metromile Insurance Company's filed form for Missouri (MO), if you cancel within the first 30 days of your policy’s start date and haven’t filed any claims, you will get a full refund [1]. If you fail to make a payment, Metromile will deliver a notice of cancellation in writing at least 10 days in advance, and if payment isn’t settled, your policy will be subject to cancellation [1]. Any leftover premium will be returned on a pro-rata basis [1].

Under Metromile Insurance Company's filed form for Idaho (ID), if you cancel within the first [xx] days of your policy’s start date and haven’t filed any claims, you will get a full refund [2]. If you fail to make a payment, Metromile will deliver a notice of cancellation in writing at least 10 days in advance, and if payment isn’t settled, your policy will be subject to cancellation [2]. Any leftover premium will be returned on a pro-rata basis [2].

The number of days for a full refund in Idaho is left in brackets ([xx]) — it differs by state and contract [2].

This does not appear in these excerpts — check the full policy for details on how to cancel or request a refund beyond the first 30 days or [xx] days, or for any additional conditions.

Information only — not legal advice. The insurer decides.

These answers quote forms insurers filed with state regulators. Your own policy, its endorsements and your state’s rules control. A filed form may not be the version sold to you.

Where this comes from (2)

  1. [1] Metromile Insurance Company · MO · SERFF LEMO-134654129 · p. 11

    If you cancel within the first 30 days of your policy’s start date and haven’t filed any claims, you will get a full refund. If you fail to make a payment, we will deliver a notice of cancellation to you in writing at least 10 days in advance. If payment isn’t settled, your policy will be subject to cancellation. Any leftover premium will be returned on a pro-rata basis. LPC-PET (07-25) | © 2025 Metromile Insurance Company | New York, NY | Page [X] Well, look who made it here! Hopefully this all made sense and you feel great about your coverage for [Pet’s Name]. Please contact us if anything remains unclear, or if you need more coverage than this agreement provides. We wish you a healthy year. If you encounter any bumps along the way, we’ll do our best to smooth them out. … (excerpt — the filed text continues)

  2. [2] Metromile Insurance Company · ID · SERFF LEMO-134997605 · p. 13

    If​​you​​cancel within​​the first​​[xx]​​days of your​ ​policy’s start date and haven’t filed any claims,​​you​​will get a full refund​.​ ​If​​you​​fail to make a payment, we will deliver a notice​​of cancellation to​​you​ ​in writing at least 10 days in advance. If payment isn’t settled, your policy​ ​will be subject to cancellation. Any leftover premium will be returned on a​ ​pro-rata basis.​ ​LPC-PET-ID (06-26) | © 2026 Metromile Insurance Company | New York, NY​ ​| Page​​[X]​ ​Well, look who made it here!​ ​Hopefully this all made sense and​​you​​feel great about​​your coverage for​​[​Pet’s​ ​Name​]​. Please​​contact us​​if anything remains unclear,​​or if​​you​​need more​ ​coverage than this agreement provides.​ ​We wish​​you​​a healthy year. If​​you​​encounter any bumps​​along the way, we’ll​ ​do our best to smooth them out. … (excerpt — the filed text continues)
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Drafted by a local AI model from the excerpts above, then checked by rules (citations, no rankings, no “not covered” claims from a partial excerpt). Question id Q2d300717. Spotted an error? Tell us.