How it works
Ask like you'd ask a friend. We'll show you the page.
No forms to fill first. No account. You ask, we look in the official filed policy papers, and you see exactly where the answer came from.
Five small steps, start to finish
You ask
Type it in your own words, or take a photo of the letter. Photos are read in your browser.
We look it up
We search the official filed policy forms we have already read.
You see the page
Answers from filed papers come with the page they came from, in the original paper.
Plain words
We say it the way you would explain it to a friend.
Your next step
What to gather, what to date, who to send it to. You send it yourself.
If we can't find it, we say so.
Sometimes the filed papers just don't answer your question. Then you'll see "Don't know yet" instead of a guess.
Your policy can have extra pages or changes we haven't seen. When that matters, we tell you what to ask your insurer.
What an answer looks like
The answer
"CO-50" means "not medically necessary". Said simply, in two or three lines.
The page
A small card with the page and the exact lines, so you can check us.
The next step
A short list: what to gather, which date matters, where it goes.
What we never do
It is short on purpose.
- We never file a claim for you.
- We never call your insurer for you.
- We never promise what your insurer will decide.
- We never ask you to sign in or hand over a password.
Why is it free?
We want to be the place people go when an insurance claim gets confusing.
Today it costs you nothing — no sign-in, no card. If that ever changes, you'll see it before you're asked to pay.
