Questions & answers · Travel insurance
Which documents does AMEX Assurance Company's filed travel insurance policy require for a claim?
AI-drafted from filed documents · reviewed: pendingdocuments needed for a claimAMEX Assurance Company
Under AMEX Assurance Company’s filed travel insurance policy for Arkansas (AR), the required documents for a claim involving trip cancellation or interruption include proof of payment for the covered trip, such as cancelled checks, credit card statements, receipts, proof of any refunds granted, and copies of applicable tour operator, scheduled airline, or common carrier documentation [1]. For Montana (MT), the policy requires documentation of the cancellation, interruption, or delay, proof of expenses incurred, proof of payment for the covered trip (including the same examples as in AR), copies of applicable tour operator, scheduled airline, or common carrier cancellation policies/guidelines, proof of age for each party claiming benefits, and any other information reasonably required to prove the loss occurred [2]. Claims involving health care or death require a signed authorization to release medical or other information and an attending physician’s statement [2]. The covered person must also supply all unused air, rail, cruise, or other tickets if claiming the value of those unused tickets [2]. This does not appear in these excerpts — check the full policy.
Information only — not legal advice. The insurer decides.
These answers quote forms insurers filed with state regulators. Your own policy, its endorsements and your state’s rules control. A filed form may not be the version sold to you.
Where this comes from (2)
[1] AMEX Assurance Company · AR · SERFF MWSG-126395068 · form TCI-CRT-AR 1/10 · p. 9
Proof of Loss Requirements Specific to Trip Cancellation or Interruption. As part of the Proof of Loss, the Covered Person must provide specific documentation that We have determined is relevant to trip cancellation or interruption. Such documentation includes, but may not be limited to: a. proof of payment for the Covered Trip (cancelled checks, credit card statements, receipts, proof of any refunds granted, copies of applicable tour operator, Scheduled Airline or Common Carrier
[2] AMEX Assurance Company · MT · SERFF MWSG-127155354 · form AETI-CRT-MT 3/11 · p. 9
Proof of Loss: The Covered Person must provide Us with documentation of the cancellation, interruption or delay and proof of the expenses incurred, as described in the section on Terms That Apply To All Benefits, under the subsection on Claims. Additionally, the Covered Person must provide proof of payment for the Covered Trip (cancelled checks, credit card statements, receipts, proof of any refunds granted, copies of applicable tour operator, Scheduled Airline or Common Carrier Conveyance cancellation policies/guidelines, proof of age for each party claiming benefits and any other information reasonably required to prove the loss occurred). Claims that involve health care or death require a patient or representative of the patient to sign an authorization to release medical or other information, and the attending Physician’s statement. The Covered Person will be required to supply Us with all unused air, rail, cruise or other tickets, if they are claiming the value of those unused tickets.
Drafted by a local AI model from the excerpts above, then checked by rules (citations, no rankings, no “not covered” claims from a partial excerpt). Question id Qf385e756. Spotted an error? Tell us.